This Privacy Policy describes how the online store FIXSY.eu, operated via the Shopify platform, collects, uses, and protects your personal data when you visit or make a purchase.
1. Who We Are
The store is operated by HELIX TECH SYSTEMS S.R.L., headquartered at Bulevardul Dacia nr\o. 38, floor 2, Sector 1, 010415 Bucharest registered with the Trade Registry under no. J40/10249/2009 and VAT ID RO 26107834
For any privacy-related inquiries, you can contact us at: info@fixsy.eu
2. What Data We Collect
We collect the following types of personal data:
- Contact information: name, email address, phone number
- Shipping information: physical address
- Payment information: partial card details (securely processed via Shopify or the payment processor)
- Device and browsing behavior information (via cookies and similar technologies)
3. How We Use Your Data
Your data is used for:
- Processing orders and delivering products
- Communications related to orders, returns, or support
- Improving website experience
- Marketing (only with your consent)
4. Data Sharing
Your data may be shared with:
- Shopify, as the e-commerce platform
- Payment processors (e.g., Shopify, Stripe, PayPal, Netopia)
- Courier services
- Marketing service providers (only if you have given consent)
5. Your Rights
Under the GDPR, you have the following rights:
- Right to access your data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to object
- Right to data portability
To exercise these rights, please contact us at: info@fixsy.eu.
6. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction.
7. Cookies
Our website uses cookies to enhance functionality and user experience. You can manage your cookie preferences through your browser settings.
8. Policy Changes
We reserve the right to update this policy. Any changes will be posted on this page.
