This page explains how HELIX TECH SYSTEMS S.R.L., operator of the online store FIXSY.eu, processes users’ personal data in accordance with the General Data Protection Regulation (GDPR).
1. Categories of data processed
We process the following categories of data:
- Identification data: first and last name
- Contact data: email, phone number
- Shipping data: physical address
- Payment data: transaction details (securely processed via Shopify and payment providers)
- Technical data: IP address, device type, browser, site behavior
2. Purposes of processing
Data is processed for:
- Order fulfillment and product delivery
- Invoice issuance and payment management
- Customer support and communication
- Legal compliance
- Marketing activities (only with your consent)
3. Legal basis
Processing is based on:
- Contract execution (your order)
- Legal obligations (invoicing, accounting)
- Consent (for marketing)
- Legitimate interest (security, fraud prevention)
4. Data retention
Data is stored:
- For the duration necessary to fulfill the purposes
- According to legal obligations (e.g., invoices kept for 10 years)
5. Your rights
You have the right to:
- Access, rectify, delete your data
- Restrict processing
- Object and request data portability
- File a complaint with the data protection authority
To exercise your rights, contact us at info@fixsy.eu
